Vivint customer service

The right help when you need it.

Vivint account support is one click away

With its exceptional customer service and premium products, Vivint has ascended to the pinnacle of the home security and automation industry, solidifying its place as a frontrunner in the field. Whether you’d like to order a new service, get Vivint customer support on your current system, pay your bill, or ask a question, Vivint stands ready to assist you.

Vivint technical support and customer service

See below for Vivint support hours and the Vivint customer service phone number:

Monday–Friday: 7:00 a.m.–1:00 a.m. EST

Saturday: 7:30 a.m.–Midnight EST

Vivint contact:

Order Vivint services any day of the week

Contact Vivint for new service at the following hours:

Monday–Friday: 6:00 a.m.–11:00 p.m. MST

Saturday: 8:00 a.m.–8:00 p.m. MST

Sunday: 9:00 a.m.–6:00 p.m. MST

Vivint smart hub with iPhone showing the Vivint app

Get the most out of Vivint

Our team is dedicated to enhancing your home through smart systems for security, energy and automation. Upon signing up, you can access HVAC, home security, video surveillance, lighting, small appliances and other components remotely, using Vivint’s wireless technology. Check out Vivint services to see the benefits for yourself!

woman paying her Vivint bill online

Simplify life with online payments

Looking to simplify life? Vivint’s easy-to-use online payment portal helps you make fast online payments, keep track of your monthly bill, and set up automatic payments for effortless billing.

Go green with Vivint Smart Energy

Be kind to the environment while saving a few bucks. Vivint’s line of solar equipment offers the perfect clean-energy solution for your home. From assessing your energy needs to installing solar panels, we’ve got you covered. Connect with the Vivint customer service team to Go Green today!

solar panels at sunset

Frequently asked questions

How do I speak with a representative at Vivint?

To get technical and customer support we encourage you to call 1.801.377.9111 to speak with a representative.

What is the Vivint customer service phone number?

The Vivint customer service number will vary depending on your need.

  • New Customer Support & New Services: 1.844.959.1497

  • Existing Customers & Technical Support: 1.801.377.9111

Can I pay my Vivint monthly bill online?

Yes. You can pay your Vivint monthly bill online by logging into your personal account.