Does Vivint Have Good Customer Service?
Vivint monitors customers' systems 24 hours a day and is available for technical and support service whenever you may need it. In fact, they have multiple awards to prove it.
The Silver Stevie Awards recently named Vivint as having the Best Customer Service Department of the Year in 2014. The Stevie Awards honor outstanding performance in the workplace for some of the top business, sales and customer service associates in the world and compares over 1500 companies.
The Confirmit Achievement in Customer Excellence award was also given to Vivint for its outstanding customer service department in 2014.
Vivint also received the People's Choice Stevie Award for Favorite Customer Service provider in 2014 and 2013, which is voted on entirely by customers. The director of customer services at Vivint, Tim Izatt, also received the award for Contact Center Leader of the Year.
In 2012 Vivint was also honored with two gold Contact Center World awards for Best Executive Leadership and Best Customer Service Department.
Vivint underwent a massive rebranding in 2010 in order to shift focus to providing higher quality products and better customer service, and its efforts have clearly paid off.
Vivint continues to train and expand upon its customer service capabilities in order to provide fast, effective service to all of its customers.