Is Vivint a Good Company?
Vivint provides top-notch home security and home automation to customers across the nation. Their excellent customer service team helps over 850,000 customers in the U.S. and Canada and has won numerous awards.
Vivint's dedication to above-average customer service earned them the title of having the 2014 Customer Service Department of the Year by the Silver Stevie Awards, which honors the best in customer service among over 1,500 organizations in every industry.
In 2013 they received the People's Choice Stevie Award for Favorite Customer Service provider. Between 2005 and 2010 Vivint was able to increase its customer base by 825 percent by continuously meeting and exceeding its customers expectations and needs.
Vivint continues to expand its services and grow to this day. With the launch of Vivint Solar in 2011, the company has become the fastest growing solar company using the power purchase agreement model, and has now become the second largest residential solar power provider in the U.S. The growth and superior products and customer service have allowed Vivint to hire over 7000 employees.
The dedication to providing a quality workplace allowed Vivint to win the Alfred P. Sloan Award for Business Excellence. The award is given to companies who excel in the areas of employee flexibility policies, benefits and compensation programs, effective HR procedures and overall employee morale.
In 2012, PCWorld declared Vivint had the number one tech home product in the industry on their annual 100 Best Products list. During this time TopConsumerReviews.com, an independent organization dedicated to providing unbiased reviews, gave Vivint a five-star rating based upon overall customer service, shopping experience and satisfaction guarantee.
Vivint also strives to help the community. The Vivint Gives Back Project donates regularly to non-profit organization and received the 2011 Sammy Award for 'Best Community Program' from Security Sales & Integration Magazine.
Vivint prides itself on providing top-of-the-line home automation for living intelligently. The company rebranded itself in 2010 and has been steadily growing and garnering awards ever since.