I’ve Signed Up for Vivint—Now What?
Once you’ve decided to get a Vivint home security or home automation system, you’ll enjoy easy account access and support from the award-winning Vivint customer service team. You set up your account online and choose notification preferences for your security cameras and any other security equipment you’ve included in your package. You’ll also be able to set up your preferences for your Nest thermostat and any other smart home equipment from the same place.
After signing up for Vivint, Winnipeg residents will also need to apply for an alarm permit from the city. List Vivint as your monitoring company, name two keyholders who don’t live in your home but can deactivate the alarm if you’re unavailable, and pay a $25 fee. Once you’re approved, the city will send you an alarm permit decal, which must be displayed in a window near your front door, where it’s visible to police. Remember to update your alarm permit every year to avoid fines.
On the day of your installation, a Vivint customer service representative will call to verify the time of your technician’s arrival. When your technician arrives, they’ll use their expertise to help you determine the best placements for your outdoor cameras, carbon monoxide detectors, and any other equipment you’ve purchased. Then they’ll install your system for free and walk you through how to use it. It couldn’t be easier!